Pay-As-You-Go

We understand that some of our clients only need support occasionally, so our Pay-As-You-Go support option is ideal for less frequent IT support requirements.

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Overview

 

Pay-As-You-Go
Pay What You Want, To Cover What's Important
Having your own IT department when you need it

 

We understand that some of our clients only need support occasionally, so our Pay-As-You-Go support option is ideal for less frequent IT support requirements. You will have full, immediate access to our helpdesk support team, who will be able to assist you or visit your premises as needed remotely.

 

The Benefits of our Pay-As-You-Go Support :

•  Best of the Workday Experts at your Disposal – Access to our experienced support team whenever and wherever you need it.

•  Flexibility – pay only for what you need when you need it.

•  Fast Response Times – getting you back to business as quickly as possible.

 

Our Pay-As-You-Go support package is sold by the hour (block pricing, with 1 Block = 1 Hour of support). These blocks can then be broken down into 15-minute increments, keeping your costs down to a minimum.

What do we do?

Support

 
 

Help desk

Support that involves solving basic issues, investigating deeper integration issues, workflow issues, and support that covers the communication with Workday® in cases of platform-side problems.

 

System administration activities

User and access management, Integration management, business process configuration, system configuration, data quality management, and other quick changes in your Workday®.

 

Security audits and solution health checks

Scheduled examination of your Workday® solution to proactively identify and remediate.

 

Performance monitoring

Detection of unfavorable performance trends and prevention or prompt fixes of related problems.

 

Troubleshooting

Use of ITIL-based processes of incident, problem, and change management to solve your Workday® issues efficiently.

 

Evolution

 

•  Adding new functionalities.

•  Release migration projects.

•  Development and testing Workday® integrations.

•  Implementation of new Workday® integrations and modules.

•  Integration of your Workday® system with other enterprise systems and external systems.

•  Validating configuration.

•  User acceptance testing.

•  Security analysis and setup.

•  Training.

•  Validating interfaces and data transfer between different applications.

•  Helping to identify and resolve inefficiencies and deficiencies.

•  Providing strategic support for aligning IT strategy with business strategy.

 

Consulting

 

•  Providing insights to business managers on how Workday® can help them increase the efficiency of their operations and reduce operational costs.

•  Advising on the optimization of your Workday®-related business processes and automating activities of your employees with Workday®.

•  Training your users after major functionality enhancements to ensure better solution adoption.

 

Send us a message and we’ll get back to you soon.

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