Managed Services
Focus on Your Business While We Manage Your Technology
In an ever-changing digital landscape, businesses need reliable technology solutions to stay competitive. At AssistNow, our Managed Services are designed to take the complexity out of IT operations, ensuring seamless performance, enhanced security, and round-the-clock support. With our expertise in Workday, ERP systems, cloud platforms, AI-driven tools, and more, we enable you to focus on growing your business while we handle your technology needs.
Contact UsOur Managed Services Offerings
Application Management Services (AMS)
Optimize the performance of your critical applications with our AMS solutions. From Workday to Salesforce, we provide proactive support, updates, and issue resolution to keep your systems running smoothly.
Key Features
✓ Routine maintenance and upgrades
✓ Performance monitoring and optimization
✓ Tailored support plans to fit your business needs
24/7 IT Support and Help Desk Services
Ensure uninterrupted operations with our around-the-clock IT support. Our global team is available to address technical issues, resolve tickets, and provide expert guidance at any time.
Key Features
✓ Reduced downtime with rapid issue resolution
✓ Multi-channel support: email, chat, phone, and more
✓ End-user training and knowledge sharing
Infrastructure Management
Keep your IT infrastructure secure, scalable, and high-performing with proactive monitoring and management. Whether on-premises, hybrid, or fully cloud-based, we ensure your systems operate at their best.
Core Services
✓ Network and server monitoring
✓ Cloud infrastructure management (AWS, Azure, Google Cloud)
✓ Security patching and backup management
Proactive Monitoring and Alerts
Stay ahead of potential issues with real-time monitoring powered by AI. Our solutions detect anomalies, prevent disruptions, and ensure your IT environment is always optimized.
Features Include
✓ AI-driven predictive analytics for issue prevention
✓ Real-time alerts for critical system events
✓ Automated workflows for faster resolution
Workday AMS and ERP Support
As specialists in Workday and other ERP systems, we provide ongoing support to enhance system performance and user experience. Our team ensures smooth operations and offers strategic guidance for system improvements.
Workday AMS Services
✓ Configuration updates and maintenance
✓ Integration monitoring and support
✓ User support and training
Managed Security Services
Protect your IT environment with comprehensive managed security services, including SOC 2-aligned practices and advanced threat detection.
Key Security Features
✓ Endpoint security and intrusion detection
✓ Compliance management for GDPR, HIPAA, and SOC 2
✓ Incident response and recovery planning
DevOps as a Service
Streamline your development and operations with our DevOps services. From CI/CD pipelines to automated deployments, we ensure your software delivery is efficient and reliable.
Key Offerings
✓ Continuous monitoring of DevOps workflows
✓ Infrastructure as Code (IaC) management
✓ Automated performance and security checks
Why Choose AssistNow for Managed Services?
Expertise Across Platforms
From Workday and Salesforce to cloud platforms like AWS and Azure, we bring unparalleled expertise.
Proactive Support
Our AI-driven monitoring tools identify and resolve issues before they affect your business.
Custom-Tailored Solutions
Flexible plans to meet the specific needs of businesses of all sizes.
Global Presence
A blend of onshore and offshore teams to ensure cost-effectiveness without compromising quality.
Scalable Services
Managed solutions that grow with your business, from startups to large enterprises.
The AssistNow Advantage
Comprehensive Coverage
From AMS to DevOps, we manage your entire IT ecosystem.
AI-Driven Insights
Leverage predictive analytics to stay ahead of potential challenges.
Security-First Approach
SOC 2-aligned practices ensure robust data protection and compliance.
End-to-End Support
We handle everything from day-to-day IT needs to strategic guidance for system improvements.
Cost-Effective Solutions
Affordable pricing models designed to maximize ROI.
Ready to Simplify Your IT Operations?
Let AssistNow take the complexity out of managing your technology. With our Managed Services, you’ll gain the peace of mind to focus on innovation and growth while we handle the rest.
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